"Mark installed a new set of black walnut stairs in the house we had just purchased. His workmanship is absolutely incredible and Mark finished everything exactly when he said he would and on budget. The stairs are the first thing you see when you enter the house and everyone who visits comments immediately on how beautiful the stairs are. The next comment is invariably about the quality of the workmanship and impeccable finishing. My favorite part is the special transition piece that Mark designed for the railing. It is a work of art on its' own. We moved from an older house where every step on the stairs squeaked and groaned when you walked on it. I have not heard even the slightest squeak when walking on Mark's stairs. Every time I walk up or down these stairs I am thankful that we invested in quality workmanship."
Trevor Arthurs and Cara Kirkpatrick (2017 project)
We contacted Mark during the construction of our new home to design and build a pine staircase and railing that would complement the pine floors, ceiling, and trim throughout. Mark made several site visits to confirm details and provided different options for the design and look of the stairway which incorporated custom built stair treads and posts using the same material the upper floor was built from.
Once we had settled on a design, Mark worked us into his busy schedule, kept in touch to see how we were progressing, and arrived to start working on the stairs on the date he promised. During the project he kept his work area tidy and always cleaned up after himself.
His work is meticulous and some of the details he carefully considered are only becoming obvious to us now, almost a year later. The finished product is both functional and aesthetically pleasing, blending seamlessly into the rest of the house. His price was very fair and on budget with the initial estimate he provided. We can't say enough about the quality of his work and would wholeheartedly recommend Mark to anyone considering a natural wood staircase.
John & Jessica Langille (2017 project)
" We are very pleased and satisfied with the quality of Mark McClelland's work on our recent hardwood staircase renovation. He is conscientious, reliable, and very reasonable, considering the caliber of work that he does. Quality work from a quality craftsman..."
Perry and Cheryl Kienzle, (2017 project)
Valley (Truro area)
"5" star from us.... Mark, your workmanship is impeccable! Your attention to detail is insane! We both are extremely impressed and pleased with your finished work. The 3 tasks we asked, build the stairs...rebuild the floor on the upper level and the cabinetry under the stair case all turned out far beyond our expectations. We've had so many positive comments on your work and I hope you know how much we appreciate your effort to make this project perfect! We both have and will continue to recommend you to friends and acquaintances for results far beyond their expectations.... Thank you Again Mark.
Robbie & Laurie Hutchinson (2016 project)
In 2016, we built a new home and Mark McClelland installed our hardwood stairs. The stairs are the first thing you see when you enter the house and are certainly a conversation piece. We only gave him an idea of what we wanted and he took care of the rest. We are so impressed by his incredible craftsmanship. They are definitely more that what we were expecting. He is a top-notch craftsman and his attention to detail is incredible. Mark installed our stairs under less than ideal conditions (during a lengthy power outage & cold temperatures) and had them completed on schedule. The stairs Mark built are one of our favorite features in our home.
Sawney & Jennifer Morrison, (2016 project)
McPherson’s Mills (New Glascow area)
"My wife and I hired Mark McClelland to build a new set of hardwood stairs with custom spindles and handrail. Our experience working with Mark was extremely positive and actually surpassed our expectations. Mark gave the project a great deal of thought and thoroughly explained a number of options, while offering seasoned advice and guidance to help us find a solution we would be happy with. It’s one thing to get to the design you want. It’s quite another to get it delivered, and deliver it he did. Mark’s craftsmanship and attention to detail were impeccable. Also, besides being a friendly and polite individual, when he said he would show up he really did! Add to the mix a fair price for both high quality materials and outstanding workmanship yields extremely happy customers. Without reservation, we would recommend Mark McClelland’s work to anyone. Thank you Mark!"
John E. Henry (2014 project)
"I do my best to ensure a good experience for all concerned based on good communication, quality material and workmanship. A happy customer is always the priority. All stairs you see on this site are the result of these collaborations." Mark McClelland/ Nova Staircraft